Your data security is paramount
Arvest Mortgage prioritizes your privacy, detailing how we collect, use, and safeguard your personal and financial information. Our policy explains the types of data gathered, its purpose in providing mortgage services, and outlines your rights to manage your information.
At Arvest Mortgage, we understand the critical importance of protecting your personal and financial information throughout your mortgage journey. Our privacy practices are designed to ensure the confidentiality and security of the data you share with us. We are dedicated to maintaining your trust by handling your information responsibly and in compliance with applicable privacy laws and regulations, such as the Gramm-Leach-Bliley Act (GLBA), which governs financial institutions. You can learn more about consumer financial privacy requirements from the Federal Trade Commission.
This commitment extends to every interaction you have with Arvest Mortgage, whether online, over the phone, or in person. We employ various physical, electronic, and procedural safeguards to protect your nonpublic personal information from unauthorized access or disclosure. Our employees are trained on the importance of privacy and are bound by strict confidentiality agreements to uphold these standards.
Arvest Mortgage collects specific types of information to provide you with accurate mortgage services, process your applications, and manage your accounts. This data allows us to assess your eligibility for various mortgage products, fulfill regulatory requirements, and communicate effectively with you about your loan. The information we collect can include:
We only collect information that is relevant and necessary for the stated purposes of providing and servicing your mortgage with Arvest Mortgage. We do not collect data indiscriminately; every piece of information serves a specific function in delivering our services to you.
Arvest Mortgage recognizes your rights concerning the personal data we hold. You have control over how your information is used and shared, within the bounds of legal and regulatory requirements. We are committed to transparency and providing you with clear options:
You have the right to know what personal information Arvest Mortgage collects about you, how it is used, and with whom it may be shared.
You can typically request access to the personal information we maintain about you. If you believe any information we hold is inaccurate or incomplete, you have the right to request corrections. While certain information is required for us to provide mortgage services and fulfill legal obligations, you may have choices regarding the sharing of your information with non-affiliated third parties for marketing purposes. For specific instructions on exercising these rights, please refer to the contact information provided in our full privacy notice, or reach out to an Arvest Mortgage representative. You can also explore general consumer rights regarding financial privacy from the Consumer Financial Protection Bureau (CFPB).
| Information Type | Purpose at Arvest Mortgage | Data Sharing Practices | Your Control Options |
|---|---|---|---|
| Personal Identifiers (Name, SSN) | Identity verification, application processing, regulatory compliance | Shared with credit bureaus, title companies, regulatory bodies as required | Request corrections, limit certain non-essential sharing |
| Financial Data (Income, Assets) | Mortgage qualification, risk assessment, loan servicing | Shared with underwriters, investors, servicers for loan fulfillment | Request corrections, understand necessary disclosures |
| Transaction History (Payments, Balances) | Account management, statement generation, regulatory reporting | Shared with loan servicers, auditors, regulatory authorities | Access account statements, dispute inaccuracies |
| Website Usage Data (IP address) | Website improvement, security monitoring, user experience enhancement | Shared with analytics providers (anonymized where possible) | Manage cookie preferences via browser settings |
Arvest Mortgage