We're here to help you
Arvest Mortgage provides multiple ways to contact customer service for mortgage assistance. You can speak to a specialist by phone, send an email, or visit a local branch. Resources are available for new loans, existing mortgages, and general inquiries.
Connecting with Arvest Mortgage is straightforward, ensuring you receive the support you need for your home financing journey. Our dedicated customer service team is ready to assist with a wide range of inquiries, from initial loan applications to managing your existing mortgage account. We understand that timely and clear communication is essential when dealing with such an important financial commitment.
You can reach us through several convenient channels, designed to fit your preference and urgency. Whether you prefer a direct conversation with a mortgage specialist or need to send detailed information via email, Arvest Mortgage has a method that works for you. Our goal is to make accessing information and support as easy as possible for all our clients.
For immediate assistance or to discuss specific details about your mortgage, speaking directly with a Arvest Mortgage specialist is often the most effective approach. Our specialists are knowledgeable about all aspects of our mortgage products and services, ready to answer your questions thoroughly.
Please call our main mortgage service line at 1-800-236-2184 during business hours, Monday through Friday, 8:00 AM to 5:00 PM Central Time. For specific regulatory information regarding mortgage lending, you can refer to resources like the Consumer Financial Protection Bureau (CFPB).
Beyond direct phone contact, Arvest Mortgage offers other valuable resources and methods to ensure you get the assistance you need. We understand that some inquiries may be better suited for written communication or self-service options.
For non-urgent inquiries or to send documents, emailing our mortgage support team can be an efficient way to get your questions answered. Our email address is mortgagesupport@arvest.com.
You can also visit any Arvest Bank branch location to speak with a mortgage representative in person. While not all branches have dedicated mortgage specialists on-site at all times, they can facilitate contact with the appropriate department or assist with basic inquiries. Our online portal also provides access to account information for existing Arvest Mortgage customers, allowing you to view statements and manage certain aspects of your loan.
| Contact Method | Purpose | Availability | Details |
|---|---|---|---|
| Phone | New Loans & Existing Mortgages | Mon-Fri, 8 AM - 5 PM CT | 1-800-236-2184 |
| Non-Urgent Inquiries, Document Submission | 24/7 (Responses during business hours) | mortgagesupport@arvest.com | |
| In-Person | General Inquiries, Local Assistance | Branch Hours Vary | Visit any Arvest Bank branch |
| Online Portal | Account Management (Existing Customers) | 24/7 | Access statements, payment history |
Arvest Mortgage