Dedicated support for your home loan
Arvest Mortgage provides comprehensive loan servicing for existing customers. This page details how to manage your account, explore various payment options, understand your escrow, and access dedicated customer support and resources for all your mortgage servicing needs.
As an existing Arvest Mortgage customer, understanding how to manage your account is important for a smooth homeownership experience. We offer several convenient ways to view your mortgage information, access statements, and track your loan details. Our goal is to make it simple for you to stay informed about your mortgage.
You can typically access your mortgage account information through our secure online portal. This digital platform allows you to review your payment history, see upcoming payment due dates, and download past statements. Having this information readily available helps you keep accurate records and plan your finances effectively.
For those who prefer traditional methods, Arvest Mortgage also provides monthly statements via mail. These statements detail your current balance, payment applied, and any escrow activity. If you ever have questions about your statement or need assistance navigating your online account, our customer support team is available to help.
Arvest Mortgage understands that flexibility in making your payments is key. We provide a variety of methods to ensure you can pay your mortgage on time and in a way that suits your schedule and preferences. Choosing the right payment option can help you avoid late fees and maintain a good payment history.
We encourage customers to explore the automatic payment option for its convenience and reliability. It's a simple way to manage your Arvest Mortgage loan servicing without having to remember monthly due dates.
An escrow account is a special account managed by Arvest Mortgage on your behalf, designed to simplify the payment of certain property-related expenses. When you have an escrow account, a portion of your monthly mortgage payment goes into this account to cover specific costs, rather than you having to pay them separately.
"An escrow account provides convenience by consolidating property tax and insurance payments into your regular mortgage payment, ensuring these critical expenses are paid on time."
Typically, your escrow account covers your property taxes and homeowners insurance premiums. In some cases, it may also cover flood insurance or private mortgage insurance (PMI). Arvest Mortgage collects these funds with your monthly payment and then disburses them to the appropriate parties when they are due. This helps prevent large, unexpected bills and ensures these essential payments are made promptly, protecting your investment. We conduct an annual escrow analysis to adjust your payments as needed based on changes in these costs.
When questions arise about your mortgage, having access to clear and helpful support is essential. Arvest Mortgage is committed to providing prompt and accurate assistance for all your servicing needs. Whether you have inquiries about your payment schedule, escrow disbursements, or general loan information, our dedicated team is here to guide you.
Our customer service representatives are trained to handle a wide range of servicing questions. We understand that each customer's situation is unique, and we strive to provide personalized support. You can reach our support team by phone during business hours, or by sending a secure message through your online account portal. We aim to resolve your concerns efficiently so you can focus on enjoying your home.
For general information about mortgage servicing regulations, you can also refer to resources from the Consumer Financial Protection Bureau (CFPB). Understanding your rights and responsibilities as a borrower is an important part of managing your home loan.
Arvest Mortgage provides a variety of resources specifically designed to assist our existing customers with their loan servicing needs. From detailed FAQs to helpful guides, these tools are available to help you manage your mortgage effectively and answer common questions.
We regularly update these resources to ensure they are current and provide the most accurate information. Our goal is to make managing your Arvest Mortgage as straightforward as possible.
Reaching the right department at Arvest Mortgage for your servicing needs is simple. Our dedicated servicing team is available to provide personalized assistance, answer your questions, and help you navigate any aspect of your loan. We are here to ensure your experience with Arvest Mortgage is positive and hassle-free.
You can contact our Mortgage Servicing department directly by phone during our business hours. This allows for immediate assistance and the ability to discuss specific account details with a representative. Please have your loan number ready when you call to help us serve you more efficiently.
Alternatively, if your inquiry is less urgent, you can send a secure message through your online account portal. This method provides a written record of your communication and allows our team to research your question thoroughly before responding. We strive to respond to all secure messages within one business day.
For general inquiries or to mail correspondence, our main mailing address for mortgage servicing is also available on our website. We are committed to being accessible and responsive to all our valued customers.
| Servicing Feature | Online Portal | Phone Support | Mail/ACH |
|---|---|---|---|
| View Account Balance | Yes | Yes | Statement |
| Make One-Time Payment | Yes | Yes (fee may apply) | Yes |
| Set Up Auto-Pay (ACH) | Yes | Yes | Yes (form required) |
| Access Escrow Details | Yes | Yes | Statement |
| Request Payoff Quote | Yes | Yes | No |
| Update Contact Info | Yes | Yes | Yes (form required) |
Arvest Mortgage